Soul-Felt Words, Inc. recognizes the importance of protecting the privacy of all information provided by users of our web site, recipients of our e-mail, and all of our users and clients. Please take a moment to familiarize yourself with all of the content on this page. This policy has been created with a fundamental respect for our user’s and client’s right to privacy and to guide our relationships with our users and clients. This privacy statement discloses the privacy practices for all products and services owned by Soul-Felt Words, Inc. to include soul-felt.com, soulfelt.com, soulfeltseries.com, soulfeltjourneys.com, keenmom.com, messengerofmiracles.com, messengersofmiracles.com and soulfeltwords.com.
Information Collection & Use (What Personal Data We Collect & Why We Collect It)
Soul-Felt Words, Inc. and all of its websites collects information from our online users, members, and clients. In the following sections below, we will describe the type of information we collect and how we use it to provide better services to our users, members, and clients. Please make the time to read through each of the statements carefully.
If you, the online user, member, and/or client uploads images to any of our websites, you should avoid uploading images with embedded location data (EXIF GPS) included. Please be aware, visitors to the website/s can download and extract any location data from images on the website/s.
How long we retain your data
If you, the online user, member, and/or client leaves a comment or shares a written, audio, or video testimonial, the comment and/or written, audio, or video testimonial and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments and/or written, audio, or video testimonial automatically instead of holding them in a moderation queue. For online users, members, and/or clients who register on our website (if any), we also store the personal information you provide in your user profile. Should you, the online user, member, and/or client subscribe to our newsletter, your name and email address are stored in our email program until you unsubscribe (Click UNSUBSCRIBE link at the bottom of any email you receive should you choose to opt out).
When initiating an online request for a service or a product, online users, members, and clients must first register by either becoming a private client or opting in as a user. During this process, online users, members, and clients are required to give their contact information (such as name, email address, payment information).
Communications with Us
Soul-Felt Words, Inc. has developed features whereby you, the online user, member, and/or client can submit information to us (such as e-Column newsletter, Messenger Of Miracles membership, web-based feedback forms, and contact us pages). In cases like this we may retain e-mails and other information sent to us for internal administrative purposes and to help us better serve users and clients. When you submit your name, email, payment information, and/or message, it always results in an email being sent to one of our main email addresses which is then flagged as coming from the web-based form (ie: Contact Us form). Your details are not stored anywhere other than in the email that is generated. Comments from you, the online user, member, and/or client may be checked through an automated spam detection service.
Communications from Us
Service Updates, Special Offers
In order to best serve you, the online user, member, and/or client, we may send updates that contain important information about our services. For example, we send new clients a welcoming message and verify password and username for our password-protected areas. You will receive marketing communications from us if you have:
(i) requested information from us or purchased goods or services from us; or
(ii) you have previously contacted us in the past and you have not opted out of receiving that marketing.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
If you, the online user, member, and/or client leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to our membership site &/or private client area, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies and screen options cookies last for a year or until you clear your cache. If you log out of your account, the login cookies will be automatically removed. Cookies are for your convenience and include no personal data.
You, the online user, member, and/or client are always provided the ability to opt-out from receiving communication from us at any time.
Opting In &/or Becoming a Private Client
Your privacy is important to us. Anytime you, the online user, member, and/or client become a members and/or private client, or opt in to one of our services as an online user, member, and/or client, we will NEVER share, rent, or sell your private information. In other words, if and when we do send third-party announcements we will NEVER pass on online user, member, and/or client email addresses to the third party nor will we ever intentionally send you, the online user, member, and/or client spam.
Disclosure of Your Information to Third Parties
• Disclosure By Law. You, the online user, member, and/or client acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders from law enforcement or any legal process, protect or defend our rights or property, or protect someone’s health or safety.
Links to Other Sites
What Rights You Have Over Your Data
If you, the online user, member, and/or client have an account with Soul-Felt Words, Inc, or have left comments on any of our websites, may have rights under data protection laws to include but not limited to privacy laws in the United States and General Data Protection Regulation in the European Union in relation to your personal data. These include the right to:
• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you wish to exercise any of the rights set out above, make your requests via our contact form.
Change of Purpose
Regarding you, the online user’s, member’s, and/or client’s personal data: Soul-Felt Words, Inc will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing. We may process your personal data without your knowledge or consent where this is required or permitted by law.
What Data Breach Procedures We Have In Place
We have security measures in place to protect against the loss, misuse and alteration of information stored in our databases. These measures include use of Secure Socket Layer (SSL).
What Automated Decision Making &/or Profiling We Do With User Data
Soul-Felt Words, Inc. may from time to time analyze your, the online user’s, member’s , and/or client’s buying habit to offer new products, courses, and services we feel they may be interested in.
You, the online user, member, and/or client use of our websites, including any dispute concerning privacy, is subject to this privacy statement and the applicable Terms and Conditions of Service. BY USING OUR WEBSITES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY STATEMENT AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE.
Notifications and Changes